Privacy Policy for Imover Services
Imover Services, located at 17011 N Bay Rd, #906, Sunny Isles Beach, FL 33160, is dedicated to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, request a quote, or visit our online platform. We are committed to operating in full compliance with applicable data protection laws.
Information We Collect
We collect various types of information to provide and improve our moving and transportation services.
- Personal Identification Information: This includes your name, address (pickup and delivery), phone number, and email address. We collect this directly from you when you request a quote, schedule a service, or communicate with us.
- Service-Related Information: Details about your moving needs, such as the size of your move, inventory of items, preferred dates, and any special instructions for packing, loading, transport, or unloading.
- Communication Data: Records of your correspondence with us, including emails, phone calls, and messages through our online platform.
- Technical Data: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and site navigation patterns. This information is primarily used for site optimization and security.
How We Use Your Information
We use the collected information for specific purposes related to providing our moving and transportation services:
- To provide accurate service quotes and service agreements for residential and commercial relocations.
- To schedule, manage, and execute your moving services, including packing, loading, transport, and unloading.
- To communicate with you regarding your service, updates, and any logistical changes.
- To improve the quality of our moving coordination and customer service.
- For internal record keeping, accounting, and legal compliance, including interstate carrier registration requirements.
- To respond to your inquiries and feedback.
- To monitor and analyze trends and usage in order to improve our online platform and service offerings.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, CRM systems, logistical support), provided they agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such transfer and choices you may have regarding your information.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Imover Services, our customers, or others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These include physical, electronic, and managerial procedures designed to protect against unauthorized access, use, alteration, or destruction of personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.
Changes to This Privacy Policy
Imover Services may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Imover Services
- 17011 N Bay Rd, #906
- Sunny Isles Beach, FL 33160